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Insigra
Work · Case Studies

Work built around real business challenges.

Explore how we approach digital challenges through strategy, design, technology and growth. Each project explains the problem, what was delivered, the role Insigra played and the outcome.

We publish only real work. Where client confidentiality applies, projects are described accurately as anonymised case studies, with screenshots and claims shared only once approved.

01Customer Service / SaaS

AI Customer Support Platform

Developed an AI-powered omnichannel customer support platform that automated ticket handling, reduced response times and improved customer satisfaction through intelligent automation and contextual AI.

Services & technology

  • AI Chatbot
  • Generative AI Integration
  • Support Portal
  • Knowledge Base
  • CRM Integration
02Healthcare

Healthcare Digital Platform

Designed and developed a secure healthcare platform with appointment management, patient records, patient engagement and analytics for improved operational efficiency.

Services & technology

  • Web Application
  • Mobile Application
  • Cloud Infrastructure
  • Security & Compliance
  • Analytics Dashboard
03Professional Services

Digital Experience & Web Platform

Rebuilt a business-critical web platform with a clearer information architecture, a reusable UI system and a faster, more accessible experience across devices.

Services & technology

  • UX Research
  • UI Design System
  • Web Application
  • Performance
  • Accessibility
04Retail & Distribution

AI Sales Intelligence Platform

Implemented AI-powered lead scoring, sales forecasting and intelligent automation to help sales teams prioritise opportunities and improve conversion rates.

Services & technology

  • AI Analytics
  • CRM Integration
  • Sales Dashboard
  • Automation
  • Business Intelligence
05Logistics

Smart Logistics Management System

Developed an end-to-end logistics platform with shipment tracking, fleet management, route optimisation and predictive analytics for supply-chain visibility.

Services & technology

  • Web Platform
  • GPS Integration
  • Cloud Infrastructure
  • AI Forecasting
  • Mobile App
Let's work together

Ready to move your business forward?

Tell us what you want to improve, build or achieve. We'll help you identify the right next step across AI, technology, digital experience and growth. Share your goals, challenges and timeline and we'll review the information and discuss whether Insigra is the right fit.